Help Center

Frequently Asked Questions

The Layout

When do you run the trains at MrMuffin's Trains?

Do we need to pay to enter?

The Shop

When the website says its in-stock, how do I check to be sure?

What does Pre-Order mean on the product page?

When pre-ordering, when do I pay for the item?

MTH says you have the product in hand. What do I do?

Do you do down payments? Payment plans? Layaway?

When do you ship?

Do you send physical invoices?

Do you ship to Canada?

Do you Price Match?

General Questions

Where does the Muffin name come from?

Do you buy trains?

General Account Questions

Do I really need to make an account?

I need to update/change my e-mail. Can you help?